Terms & Conditions

Service

Operating Edge AI provides an outbound AI phone consultation and a human-reviewed business audit for US customers in English or Spanish. The service offers operational information and recommendations; it is not legal, tax, accounting, investment, medical, or other licensed professional advice.

Packages

The AI Business Assessment Report package is $99 and includes one primary consultation, one recovery call when needed, one included no-show reschedule, and a human-reviewed PDF report. The AI Business Assessment + Consultation package is $249 and also includes one 30-minute follow-up review. Implementation is optional and sold separately. Prices shown at checkout control the transaction.

Participants and consent

The buyer or one authorized delegate may participate. Multi-participant interviews are not included. The participant must be authorized to discuss the business and must provide the required recording, AI-processing, and outbound-call consent before the consultation can begin.

Delivery

We aim to release the audit within one business day after a completed, usable consultation. Every customer-facing audit requires human approval. Delivery timing can be affected by unusable calls, missing information, required corrections, or safety and quality review.

Recommendations and outcomes

Recommendations are based on the information available during the consultation and review. Business results are not guaranteed. You are responsible for evaluating and approving any operational change or implementation decision.

Rescheduling and service failures

Each purchase includes one no-show reschedule. Technical failures are corrected at no charge. When the service cannot be delivered, staff will determine the appropriate remedy or refund based on the circumstances.

Transactional email and text messages

We may send service-related email about a purchase, consultation, scheduling, support, or report delivery. Transactional text messages are optional and are sent only when you expressly select the text message opt-in presented during checkout or another approved consent flow. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to text messages is not a condition of purchase.

Privacy

Our Privacy Notice explains how we collect, use, disclose, retain, and protect information associated with the service.

Support

Questions about your purchase or service can be sent to support@operatingedgeai.com.